What Role Do Customer Service Channels Play in Improving Customer Engagement? Think about the last time you had to contact
Why Resolving Customer Issues Is Not a Challenge Anymore for Service Teams? A Salesforce survey report shows – “Eighty-five percent
Importance of a Field Service Management System Companies that operate with a mobile workforce or field agents need to be
How Autonomous Cars in the Future Can Bring a Massive Transformation to the Automotive Industry Source: McKinsey With automation and
Importance of a Good Customer Service Strategy According to a survey conducted by McKinsey, “Omnichannel shopping is ascendant, with about
Introduction According to McKinsey, the revenue generated from the travel industry is expected to grow at an average
Introduction According to McKinsey, “Economic reasons, such as reduced income, had the greatest influence on decisions to delay car purchases
Introduction In the consumer goods industry, it is very crucial that businesses build a lasting relationship with their consumers. However,
Why Do You Need to Use AI in Consumer Goods Industry? The growth of the consumer goods industry is not
Introduction According to research by Salesforce – “85% of manufacturers reported that they need to transform their operations to stay
